Warranty programs

Decisions for clients concerning post-warranty replacement of hitech and telecom equipment:

• delivery of warranty equivalents (on DDP terms) on door-to-door terms for imported equipment;
• warranty replacement for clients (users): a new part in exchange for a failed part (as appropriate);
• a stock of new parts in Moscow for temporary (1—2 days) replacement of equipment (for Russian clients), for Moscow clients — later on the same day;
• re-export of bad parts for repair, as appropriate;
• a warehouse for storing and distribution of clients’ parts and components in Russia;
• foreign agent’s services for imported goods;
• temporary airfreight delivery of parts and components, customs registration;
• the organization of the customs formalities in the mode of processing conditions outside the customs territory of the Russian Federation.